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Welcome to this user forum.
Its probably faulty, you could either as BT for another router, which would involve re-contracting, or buy your own router for about £30, either way, you would not need to use the Openreach modem.
Brilliant, thanks for your help - I'll give it a whirl
Please ask if you have any problems. The full configuration details are on my website.
I would keep hold of the Openreach modem, and put it away somewhere, as it may be helpful if you ever need to prove the DSL connection, in the event of a line fault.
Good point,will do. Of course, now I've posted this, then infernal thing has started behaving again!
It must be listening in
Anyway, a single unit is much neater, and you can do a lot more with that router, like allocating priority and bandwidth to users on your network, and allow guests to use it, without them having access to your own network.
The new unit is in and running.
One very useful feature - I've created a second SSID with the same details as my old hub, so the various phones and tablets have connected straight away.
Thanks again for your help
Wow, that was quick
Yes, its a very good router for the price, lots of extra features.
If there is any aspect that you need help with, then please ask.
I keep a spare router here, with which I can provide help.
There are features like bandwidth control, and website blocking, which can be helpful in some situations.