I have been having wireless connection issues, nothing major, but enough for me to look into it.
I came across this page: http://bt.custhelp.com/app/answers/detail/a_id/13073/~/how-can-i-check-the-firmware-version-on-my-bt... which said the latest firmware for my Home Hub should be:
Software version 22.214.171.124.126.96.36.199.11 (Type A)
My Hub reports:
BT Home Hub 5 (Type A) | Software version 188.8.131.52.184.108.40.206.4 | Last updated Unknown
Should I care? Not sure if later updates cure my disconnection issues (which happen at busy WiFi times).
I have Infinity Option 2, the Hub is directly connected without using another modem and is on 24/7.
I tried a couple of online chat support calls to BT to understand why I dont have the latest firmware. Not sure they really understood the question, and I got the impression they thought I was trying to blag the latest Hub from them. No, I was asking about the latest firmware, not Hub.
I hardware factory reset it about a month ago, so it cant be a configuration issue.
Anybody had a similar problem (is it even a problem?).
The spectrum isn't that busy where I am, I have already manually moved the frequency around and it doesnt stop it happening.
Thanks for the advice, but thats not my main issue anyway, as I have worked around the problem with an addition wireless AP. I wanted to know if it was common for the Hub to shrug off firmware updates like mine is doing.
I have read many posts on here over the years about peoples Hubs getting firmware updates that they dont want, but mine doesnt seem to care and sticks to the version it had when it came out of the box a couple of years ago.
there have been a few posts like yours where firmware does not appear to update but as far as I remember there was never a solution - there is no manual update