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MeToo69
Aspiring Contributor
2,721 Views
Message 11 of 102

Re: Home Hub 5 VPN issues after firmware upgrade

I have this issue too. Updated 2 days ago and this afternoon it all stopped working.

@BT what are you going to do about it, and how do I reinstall the previous software.

 

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Distinguished Sage
Distinguished Sage
2,709 Views
Message 12 of 102

Re: Home Hub 5 VPN issues after firmware upgrade

Have you tried a factory reset of the hub, to re-initialise the user config file. This can become invalid after a firmware upgrade.

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liamh
Contributor
2,706 Views
Message 13 of 102

Re: Home Hub 5 VPN issues after firmware upgrade

Yes, I did that earlier this afternoon. No change.
MeToo69
Aspiring Contributor
2,693 Views
Message 14 of 102

Re: Home Hub 5 VPN issues after firmware upgrade

apparently the software upgrade (well downgrade in this case) has blocked some ports used by the VPN software

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Distinguished Guru
2,686 Views
Message 15 of 102

Re: Home Hub 5 VPN issues after firmware upgrade

But not on BT Wifi?
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liamh
Contributor
2,672 Views
Message 16 of 102

Re: Home Hub 5 VPN issues after firmware upgrade

BT WiFi (aka FON) is not impacted, only the home WiFi is. Turning off the firewall doesn't fix it either.
MeToo69
Aspiring Contributor
2,668 Views
Message 17 of 102

Re: Home Hub 5 VPN issues after firmware upgrade

BT FON is a low capacity slow, and unrelieable connection and is not a solution

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Distinguished Guru
2,654 Views
Message 18 of 102

Re: Home Hub 5 VPN issues after firmware upgrade

Very true, however it runs VPN on the same router the you say doesn't run VPN.
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Distinguished Guru
2,634 Views
Message 19 of 102

Re: Home Hub 5 VPN issues after firmware upgrade

I have just dialled a L2TP VPN connection using my Homehub 5 running 204 with no problems 😉
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19nbg71
Expert
2,627 Views
Message 20 of 102

Re: Home Hub 5 VPN issues after firmware upgrade


@ray_dorset wrote:
I have just dialled a L2TP VPN connection using my Homehub 5 running 204 with no problems 😉

great!, you should be able to give him a hand with his vpn

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