Help us improve our customer experience. We are very keen to get your thoughts on some of the ideas we are exploring. Please take a few minutes to complete this short survey,
BT Customer experience survey
on 05-04-2019 15h00
on 05-04-2019 15h27
Hi @billybob99,
I've sent you a private message with details on how you can reach us.
We'll certainly look into everything for you. If we have to replace equipment we'll speak with you about it.
Thanks
DanielS