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PhilJW
Aspiring Contributor

on ‎07-06-2025 12h53

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Message 1 of 3

Home Hub keeps losing internet

Hi All

 

Can anyone help with the following?

 

My Home Hub router keeps disconnecting from the internet. I dont lose my home network which carries on as normal (linking to the NAS drive, printer etc) but just external internet.

 

Rebooting the Home Hub seems to fix the problem but only for a few days and then I am back to square one.

 

Is this a fault with the Home Hub and it needs replacing? Or is that fine and its a cabling issue?

 

Many thanks

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imjolly
Distinguished Sage
Distinguished Sage

on ‎07-06-2025 13h03

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Message 2 of 3

Re: Home Hub keeps losing internet

does the hub light change colour from blue? if so to what?

what type connection adsl/fttc/fttp?



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PhilJW
Aspiring Contributor

on ‎07-06-2025 14h53

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Message 3 of 3

Re: Home Hub keeps losing internet

Hi

From memory it stays blue (I can confirm next time it happens)

Its FTTC I believe.

 

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