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Nwarren362
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Home hub 3 - three blue lights but no Internet connection

I set up a new Home Hub 3 at my Dad's house 5 days ago. It worked fine for 3 days. Just one Windows 7 PC attached wirelessly. Suddenly lost Internet connection. There are still 3 blue lights on the hub. The PC says "connected to homehub3 but no Internet connection" tried switching hub off and on again. 3 blue lights after reboot. Problem remains.. No changes made to PC, my dad does not have admin rights so he cannot tinker! Suggestions please. Thanks, Nigel
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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Home hub 3 - three blue lights but no Internet connection

Possibly wireless interference, try a different wireless channel, as the smart wireless feature can only select one of three channels.

If all else fails, then reset the home hub to factory default.

 

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