Hi. I have recently upgraded from a HH5 to HH6. YouView and ethernet connected devices all working fine and the hub is in exactly the same poistion as my HH5. The main reason I upgraded was because of the advertsied greater wifi reach, but so far this has been poor compared to my HH5 and the devices at the other end of my house (bungalow) are unable to connect to wifi. I am reluctant to buy more expensive kit to reslove this before I have exhausted other options. I'm not very tech-minded but from what I've read online I understand these to be my options:
I would really welcome thoughts from the forum - people who obviously know a lot more about this than me, as to which option would be best etc. Thanks
Welcome to this user forum. @djwhit
There is unlikely to be much improvement in wireless coverage on the HH6, some people say its better, and some say worse.
Wireless range depends on ERP (Effective Radiated Power). All wireless routers are limited to 100mW power output, so its important to make effective use of this small power limitation.
Internal aerials like those on the home hub, are not as effective as external aerials, as power gets absorbed within the internal circuitry.
Good third party routers have two or more external aerials, which ensure that nearly all or the signal is transmitted to air, with minimal loss.
You can use the BT Mini hub if you wish, as the whole home wifi is quite expensive.
The alternative may be a good quality third party router with external aerials, it depend on how weak the wireless signal is at the moment.
Obviously the cheapest option would be to use your existing HH5 as a wireless access point. However, this will require an Ethernet cable between the 2 hubs.
Thanks for your advice
Its a lot to do with appearances, so devices look part of the normal household, with no aerials sticking out like the original home hub 1.
It also enables BT to post them through the letterbox. Most ISP provided routers are made as cheaply as possible, so wide variations in performance are expected, with some early life failures as well, which people have reported on this forum.
Read through some of the many posts on this forum, regarding the new home hub 6.
If you have an Android tablet or phone then there is a great little app called WIFI Analyser that will show in real time the signal level of your hub plus other users 'hubs' and routers within the vicinity. As you walk around you will see the levels change and so this can be useful for eliminating dead spots and weak areas.
This shows the type of display although the devices you see would have the proper recognisable names and not ones like in this image. Also shows the channels and has an option to show recommended channels for least interference from neighbours. The -40dBm level seems to correspond with the sort of level I get through one layer of brick and around 12 to 15 ft separation.
Just a thought.