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VonF
Beginner
156 Views
Message 1 of 3

Home router causing issues with freeview , Nest and SmartTv

Hi 

for the last few days I have been unable to connect to my BT free view box ,  or my smart TV , and am also having problems losing connection with my Nest radiator controller. I believe it could be the router causing these problems as have tried all the trouble shooting suggestions re the BT review box that I’ve found here in The community chat. 

Nothing has changed recently re TV or router and all the cables haven’t been touched.  It’s odd it’s the Smart TV and Neat controller too. 

can anyone help?

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2 REPLIES 2
Les-Gibson
Aspiring Expert
134 Views
Message 2 of 3

Re: Home router causing issues with freeview , Nest and SmartTv

You didn't describe your setup but the obvious thing to do would be to switch off and disconnect the nest and (if it's not already) connect the freeview box to the BT Hub to see if that cures the problem

♪♪I don't work for BT, I offer my time and help for free. If you'd like to leave a kudo, you may do so by clicking the rating button below.♪♪ 😄
VonF
Beginner
125 Views
Message 3 of 3

Re: Home router causing issues with freeview , Nest and SmartTv

Thanks I have already tried this but not worked 

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