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Wladyslaw
Newbie
732 Views
Message 1 of 7

HomeHub 4

Just installed this and found connecting up two newish laptops, tablet and printer easy.

Tried today to connect an oldish Sony Vaio laptop, which had worked fine with HomeHub 3, and found it just will not connect and allow internet access - either wireless or via cable.

Quick call to Sony shop got the reaction that it won't work without changing network card on old Sony Vaio laptop at around £200.

Surely not - I may just go back to HomeHub 3 until BT can fix the problem.

Or - has anyone else had a similar problem and found a solution ?

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6 REPLIES 6
Distinguished Sage
Distinguished Sage
721 Views
Message 2 of 7

Re: HomeHub 4

have you tried updating the wifi and network card drivers from the manufacturer's website and not rely on windows update



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Distinguished Sage
Distinguished Sage
713 Views
Message 3 of 7

Re: HomeHub 4

This may help.

 

Issues with Sony Viao Laptops

 

Please check these network settings


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ChristopherPovey
Aspiring Expert
677 Views
Message 4 of 7

Re: HomeHub 4

Also there are numerous USB Wifi dongles you can buy which are small and don't cost anywhere near 200 quid!

Chris.
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Wladyslaw
Newbie
672 Views
Message 5 of 7

Re: HomeHub 4

Thanks for that.

 

Sounds good.

 

Just to check.

 

If I buy a wifi USB this will allow the old Vaio laptop to connect with the new Hub4 ?

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Distinguished Sage
Distinguished Sage
654 Views
Message 6 of 7

Re: HomeHub 4

Yes. It should work without problem. 

Distinguished Sage
Distinguished Sage
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Message 7 of 7

Re: HomeHub 4

Remember to disable your existing wifi card


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