Hi there,. I have multiple issues so thought I'd start here...
Just decided to start using a hh6 instead of a hh5.
I factory reset it before use as I had used it before.
After initial setup, the BT WiFi aerials were opted out and it said as much in the hub manager.
Within 48hrs, it had changed its mind and now says 'Active'.
I've been to the BT.com WiFi status page and it says we are opted out! ??
I chose to opt out again and it's been 48hrs and the signals are still working and it still says 'Active'..!?
Any ideas? Please thank you.
Ps, I have other issues with hub6 also, should I post all together? Thanks
It can take few days for BT WiFi to deactivate itself. Keep a check on that. With you being opted out and opted out again seems strange. Normally you have to opt back in leave it a day or so then opt back out.
‘What other problems are you having with the HH6?
I would opt back in then leave 24/48hrs then go back and opt out