So something's always felt off when I'm gaming. As if some of the time everything hangs for a bit and then resumes, typical poor network connection issues, and at certain times of the day it's worse than others. My connection doesn't feel consistent, or stable, even though my ping is fine (it does however vary in 1 game by up to 15-50 ms). It happens in multiple games, some are worse than others, and it's happened for as long as I can remember. I've repeatedly attempted to solve this issue (having created many threads here), to no avail. Last time some forum goers recommended to get a network engineer to have a look at my wiring. So I did that, they came and said everything was fine, and that the master socket was wired correctly. From here, I don't know where to go and how to solve it, short of leaving BT for Virgin. I don't want the hassle of leaving BT but I will if necessary (I've always had problems to be honest, I don't have a vendetta I just want the service I pay for, I'm also on the top package available and we get half the speed advertised because of our distance to the cabinet, should have stuck with BT infinity 1 because the speed's the same). I don't experience these issues in my other residence (with Virgin).
How can I further diagnose the issue? What can I do to solve it? Could it be my HomeHub 5 router that is the issue? There are a fair few devices connected to the router at any one time. I am using wired ethernet when I experience the problems.
Here are some network stats (from my Home Hub + tests) when I made my forum post last time (the issue was never solved):
Can you post current hub stats. Try a quiet line test 17070 option 2. The line should be silent between announcements.
Here are the current stats:There's also no noise on the line that I can hear.
the 5a is not compatible with G.INP, could that be the issue?
I experience the problems using wired ethernet to a PC, and also on other devices I own (e.g. laptop).
RE: "the 5a is not compatible with G.INP, could that be the issue?"
I have no idea. Thanks for the information though, I haven't tried replacing the Home Hub yet. I would appreciate input from someone else as to whether it could be this.