cancel
Showing results for 
Search instead for 
Did you mean: 
smf22
Recognised Expert
4,294 Views
Message 111 of 123

Re: Hub 6 not connecting to VPN

In the upcoming release according to the moderator post Smart Hub firmware.

 

And there was a new firmware version, SG4B10002236 seen on 11-Oct on according to Software updated tonight and all seems well, so if this is the new version.... hopefully soon.

 

Regards

0 Ratings
Reply
oldforger
Aspiring Contributor
4,199 Views
Message 112 of 123

Re: Hub 6 not connecting to VPN

Any further word on the software update?

0 Ratings
Reply
MonkeyWonders
Aspiring Contributor
4,110 Views
Message 113 of 123

Re: Hub 6 not connecting to VPN

New firmware has fixed the van problem. Now seem to be getting working ipv6 addresses. Got Google saying unknown devices with ipv6 addresses are accessing gmail etc.
0 Ratings
Reply
sevenacregreen
Aspiring Contributor
4,089 Views
Message 114 of 123

Re: Hub 6 not connecting to VPN

Is there a way to trigger the firmware update? My sh6 still has the old firmware and I would like the vpn fix.
0 Ratings
Reply
Distinguished Sage
Distinguished Sage
4,084 Views
Message 115 of 123

Re: Hub 6 not connecting to VPN

No

0 Ratings
Reply
DTAYLOR
Newbie
3,936 Views
Message 116 of 123

Re: Hub 6 not connecting to VPN

What a rediculous situation to be in.

I can no longer work from home as the HUB 6 will not connect to a VPN

Why is BT Sales still selling the HUB6 surely this is false advertising and can be reported, which is my next step.

 

4 calls and still trying to get put back on a HUB 5

 

Managed it !

 

Once received i have to see if it woks, return the Hub 6 then negotiate a reduction in my payments.

 

Great service ! for a possible Tech capital. Not with BT !

0 Ratings
Reply
sevenacregreen
Aspiring Contributor
3,929 Views
Message 117 of 123

Re: Hub 6 not connecting to VPN

Having waited quit a few days for the firmware update it finally happened this week and VPN now works with W10 as well as it had with W7.

Shame it took so long.
0 Ratings
Reply
markgilbert1983
Aspiring Contributor
3,808 Views
Message 118 of 123

Re: Hub 6 not connecting to VPN

Well I got the new firmware version (SG4B10002236) overnight, and my VPN connectivity that was working before is now broken.  Any suggestions?

0 Ratings
Reply
nix99
Contributor
3,799 Views
Message 119 of 123

Re: Hub 6 not connecting to VPN


@markgilbert1983 wrote:

Well I got the new firmware version (SG4B10002236) overnight, and my VPN connectivity that was working before is now broken.  Any suggestions?


What kind of VPN connection are you using?

0 Ratings
Reply
sevenacregreen
Aspiring Contributor
3,792 Views
Message 120 of 123

Re: Hub 6 not connecting to VPN

The remote end is a draytek box. Would have to check the model and setup. Using W10 the settings are VPN type automatic with username and password signin. All standard. Does the SH6 reset as it used to or just not connect?
0 Ratings
Reply