cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Aspiring Contributor
866 Views
Message 1 of 6

Hub 6 trying to update

Sins the smart hub updated to Firmware version: SG4B10002244 its trying to look for a newer update about 2 in the morning every day and then restarts.

Is this normal? Thanks
0 Ratings
Reply
5 REPLIES 5
Highlighted
Recognised Expert
836 Views
Message 2 of 6

Re: Hub 6 trying to update

If you're seeing some TR69 activity this could simply be 'periodic' where the Hub connects back to the ACS every 24 hours to pass back usage data etc. TR69 is not only used for firmware distribution.

Can you post the messages from the log?

Regards
0 Ratings
Reply
Highlighted
Distinguished Sage
Distinguished Sage
825 Views
Message 3 of 6

Re: Hub 6 trying to update

@djstevied

You can filter the event log to show only TR69 events, it saves going mad with all the entries Smiley Wink

0 Ratings
Reply
Highlighted
Aspiring Expert
774 Views
Message 4 of 6

Re: Hub 6 trying to update

There is daily TR69 activity but the Hub should not restart.
0 Ratings
Reply
Highlighted
Aspiring Contributor
714 Views
Message 5 of 6

Re: Hub 6 trying to update

Ive attached a copy of the Log bellow. Thanks

 

Error log

0 Ratings
Reply
Highlighted
Aspiring Contributor
697 Views
Message 6 of 6

Re: Hub 6 trying to update

Just happened again. Same time as yesterday.

 

01:55:16, 24 Dec.

ppp1:TR69 connectivity to (pbthdm.bt.mo) has been closed

01:55:14, 24 Dec.

ppp1:TR69 connectivity to (pbthdm.bt.mo) has been initiated

01:55:14, 24 Dec.

InformResponse:TR69 receiving (c]C�î�u���A����p message

01:55:13, 24 Dec.

ppp1:TR69 event found : M Reboot

01:55:13, 24 Dec.

ppp1:TR69 event found : 4 VALUE CHANGE

01:55:13, 24 Dec.

ppp1:TR69 event found : 1 BOOT

01:55:12, 24 Dec.

ppp1:TR69 sending Inform message

01:55:12, 24 Dec.

ppp1:TR69 event found : M Reboot

01:55:12, 24 Dec.

ppp1:TR69 event found : 4 VALUE CHANGE

01:55:12, 24 Dec.

ppp1:TR69 event found : 1 BOOT

01:55:11, 24 Dec.

ppp1:TR69 sending Inform message

01:55:09, 24 Dec.

ppp1:TR69 creating new session with ACS

01:50:39, 24 Dec.

ppp1:TR69 connectivity to (pbthdm.bt.mo) has been closed

01:50:39, 24 Dec.

:TR69 sending RebootResponse message

01:50:39, 24 Dec.

Reboot:TR69 receiving message

01:50:38, 24 Dec.

ppp1:TR69 connectivity to (pbthdm.bt.mo) has been initiated

01:50:38, 24 Dec.

InformResponse:TR69 receiving message

01:50:38, 24 Dec.

ppp1:TR69 event found : 4 VALUE CHANGE

01:50:38, 24 Dec.

ppp1:TR69 event found : 2 PERIODIC

01:50:37, 24 Dec.

ppp1:TR69 sending Inform message

01:50:36, 24 Dec.

ppp1:TR69 event found : 4 VALUE CHANGE

01:50:36, 24 Dec.

ppp1:TR69 event found : 2 PERIODIC

01:50:35, 24 Dec.

ppp1:TR69 sending Inform message

01:50:35, 24 Dec.

ppp1:TR69 creating new session with ACS

0 Ratings
Reply