martynhsutton
Aspiring Contributor
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Message 1 of 3

Hub3

I have had the same hub for 4 years without issues, it has recently broke, and i have now had my third replacement in as many weeks as i keep losing wifi. BT customer services stated as long as the blue light was on, its not a problem, yet i dont have any wifi,  anyone had similar issues or know a fix? or is it just the hub3s that are being sent out now?

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Hub3

Welcome to this user forum.

 

Its not likely to be the home hub again. Can you see the wireless network showing when you scan for wireless connections?

 

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martynhsutton
Aspiring Contributor
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Message 3 of 3

Re: Hub3

Hi, yes i can see the hub on devices

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