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eob8
Newbie
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Message 1 of 2

I received a new BT Hub as lightening destroyed old one. the new one doesn't connect to the printer.

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: I received a new BT Hub as lightening destroyed old one. the new one doesn't connect to the prin

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The BT Hub does not connect to your printer, it is your printer that connects to the BT Hub.

The easiest way is to install the printer is to carry out a factory reset of your printer then treat it as a "new" install in the same manner as you did when you first installed the printer.

If you have the installation guide for the printer follow that and if you don't have the guide you will find it on the printer manufaturer's website.

Remember to use the hubs wireless passkey/password and not the Admin password when you are asked to enter the password.