cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Ihaveapigeon456
Contributor
4,783 Views
Message 1 of 41

I tried to move my router upstairs to get better signal but it didn’t work

Go to solution
The other day i tried to move my router upstairs from downstairs to get better signal but this didn’t work and the router light was orange and the broadband light was red. I think this was due to the socket upstairs not being a master socket but I’m not sure. If you can help please comment.
0 Ratings
Reply
40 REPLIES 40
licquorice
Distinguished Sage
Distinguished Sage
4,772 Views
Message 2 of 41

Re: I tried to move my router upstairs to get better signal but it didn’t work

Go to solution

Does your downstairs socket look like this?

Image result for ssfp

If so, the upstairs socket will be filtered and won't work without rewiring the master differently.

imjolly
Distinguished Sage
Distinguished Sage
4,771 Views
Message 3 of 41

Re: I tried to move my router upstairs to get better signal but it didn’t work

Go to solution

Does your master socket have 2 outlets - 1 for hub and 1 for phone?  If so your hub will only work in your master socket unless you change the wiring. Moving to an extension socket if you could connect hub may well result in a drop in connection speed



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
Ihaveapigeon456
Contributor
4,740 Views
Message 4 of 41

Re: I tried to move my router upstairs to get better signal but it didn’t work

Go to solution
To answer both of your questions. The master socket does not have 2 ports but has 1 and the upstairs socket had 2 ports side by side.
0 Ratings
Reply
Ihaveapigeon456
Contributor
4,733 Views
Message 5 of 41

Re: I tried to move my router upstairs to get better signal but it didn’t work

Go to solution
0 Ratings
Reply
imjolly
Distinguished Sage
Distinguished Sage
4,716 Views
Message 6 of 41

Re: I tried to move my router upstairs to get better signal but it didn’t work

Go to solution

can you post pic of upstairs socket



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
Ihaveapigeon456
Contributor
4,704 Views
Message 7 of 41

Re: I tried to move my router upstairs to get better signal but it didn’t work

Go to solution
I have multiple sockets around the house I have tried all of them and they all don’t work they look like this.
https://mega.nz/#F!gmgx1CLC!rGjYLhYJRcyTZ88XQ9KX3A
0 Ratings
Reply
imjolly
Distinguished Sage
Distinguished Sage
4,691 Views
Message 8 of 41

Re: I tried to move my router upstairs to get better signal but it didn’t work

Go to solution

your link does not work for me

can you see where the openreach cable enters your home from outside?  if so is there a socket there which is normally the master socket

 



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
licquorice
Distinguished Sage
Distinguished Sage
4,687 Views
Message 9 of 41

Re: I tried to move my router upstairs to get better signal but it didn’t work

Go to solution

I suspect your whole wiring is a complete bodge and needs investigating and rewiring properly. Photos of the connections behind every socket might help us to figure out how it is wired.

Ihaveapigeon456
Contributor
4,671 Views
Message 10 of 41

Re: I tried to move my router upstairs to get better signal but it didn’t work

Go to solution
0 Ratings
Reply