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DavidCo
Expert
839 Views
Message 1 of 8

IP blocked

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I am unable to send emails for the last 2 days

The error log is

Server Error: 550
Server Response: 550 please see http://www.spamhaus.org/query/bl?ip=81.155.191.226
Server: XXXX
Windows Live Mail Error ID: 0x800CCC69
Protocol: SMTP
Port: 587
Secure(SSL): No

 

The IP is reported as being a host to the Zero something bot and a nasty.

http://cbl.abuseat.org/lookup.cgi?ip=81.155.191.226&.pubmit=Lookup

 

This IP is BT

 

Anyone else?

 

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Aratark
Contributor
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Message 2 of 8

Re: IP blocked

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Can you open a new web page for me please and go to ping.eu and advise what the ip address at the top of the page is please.

 

The IP address that is coming up certainly looks like a bt ip address, however, it is an ip address that would be handed out to a user.  It is likely your ip address and as a result, it may be worth checking your machines for viruses/malware etc.

 

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DavidCo
Expert
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Message 3 of 8

Re: IP blocked

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Ah - well spotted

It is my HomeHub, I've just checked.

I have 2 machines. 1 PC & 1 iMac and the problem is with both. No infection on either.

 

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Distinguished Sage
Distinguished Sage
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Message 4 of 8

Re: IP blocked

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Restart the home hub, which should then give you a new IP address from BT Central.

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DavidCo
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Message 5 of 8

Re: IP blocked

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Thanks folks

Should'nt BT be aware of this 'rogue' IP. It seems from the dates etc that the previous user caused the problem

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Distinguished Guru
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Message 6 of 8

Re: IP blocked

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@DavidCo wrote:

I am unable to send emails for the last 2 days

The error log is

Server Error: 550
Server Response: 550 please see http://www.spamhaus.org/query/bl?ip=81.155.191.226
Server: XXXX
Windows Live Mail Error ID: 0x800CCC69
Protocol: SMTP
Port: 587
Secure(SSL): No

 

The IP is reported as being a host to the Zero something bot and a nasty.

http://cbl.abuseat.org/lookup.cgi?ip=81.155.191.226&.pubmit=Lookup

 

This IP is BT

 

Anyone else?

 


Hi.

 

How are you sending emails ? E.g what mail client ?

 

Are you using mail.btinternet.com as the server ?

 

If this is the case, then Critical Path need to sort out their systems because they will be causing massive user issue for BTinternet users sending emails.

 

BTinternet IP addresses are dynamic, and hence any user picks up a free one from the pool of spares when resetting their hub etc. Of course that means an IP address can be picked up from a previous user who's machine may have been infected.

 

Spamhaus blocklists contain virtually all ISP dynamic IP address space - since user are supposed to use the ISP mail servers rather than sending direct emails via a local smtp server (which viruses/trojans can set up in order to send spam - e.g. via a botnet).

 

 

I am not inmpressed at all by Critical Path. A response to another user gave me cause for concern about their understanding.

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DavidCo
Expert
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Message 7 of 8

Re: IP blocked

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Hi Andy_N

It was the BT assigned IP to the HH3

I reset, got a new IP and all OK

 

As I said it looks as though the last IP I was assigned was already blocked when I got it, I can tell from the spamhaus times.

I use Win LiveMail, The Bat & Apple Mail with my own host package.

 

Cheers

David

 

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Distinguished Guru
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Message 8 of 8

Re: IP blocked

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@DavidCo wrote:

Hi Andy_N

It was the BT assigned IP to the HH3

I reset, got a new IP and all OK

 

As I said it looks as though the last IP I was assigned was already blocked when I got it, I can tell from the spamhaus times.

I use Win LiveMail, The Bat & Apple Mail with my own host package.

 

Cheers

David

 


Thanks for the info.

 

As I inferred, that's going to open up all sorts of issues - because the next person who gets that IP address from the pool will have problems sending emails until the IP address is removed from the CBL.

 

The helpdesk are going to get inundated with queries due to the apparent mismanagement of the Critical Path systems.

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