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PG-Username
Newbie
971 Views
Message 1 of 7

IPv6

Hello everyone,

I've got a new line and broadband from BT, before I placed order I was told that IPv6 is provided automatically with every new broadband.

After line installation I couldn't get IPv6 address so had to call number of times help desk / support team as well as "BT Tech Expert team" , but some do not even know what IPv6 is, and the experts can't check if I am provided with IPv6 address/service or not. BT should have two emails from me with question regarding this problem, but so far no answer.

Any idea where I could check it or who I can contact?

Thanks

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6 REPLIES 6
Distinguished Sage
968 Views
Message 2 of 7

Re: IPv6

IPv6 is currently not available on BT Residential service
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Distinguished Sage
Distinguished Sage
963 Views
Message 3 of 7

Re: IPv6

See these links for test and also BT blurb on it

 

http://test-ipv6.com/

 

http://ipv6.bt.com/Default.aspx

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PG-Username
Newbie
960 Views
Message 4 of 7

Re: IPv6

I see..

so BT provided wrong/misleading information regarding services which they provide? Surprisingly at the help desk as well as the BT Tech Expert Team told me that it should work and if there is an issue it would be probably with my router...
So they simply don't know???

Thank you

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PG-Username
Newbie
955 Views
Message 5 of 7

Re: IPv6

Thank you, I know I don't have IPv6, I do not need to test that 😕
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Distinguished Guru
915 Views
Message 6 of 7

Re: IPv6

I think the sentence "In BT, we are preparing for the transition to IPv6." (from http://ipv6.bt.com/Default.aspx) pretty much sums up BT's current position.

 

They are still planning IPv6 support.

 

They are now running so short of IPv4 addresses that they are quietly switching some customers to Carrier Grade NAT. http://btsupport.custhelp.com/app/answers/detail/a_id/44044/c/6433

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Jonkarra
Expert
901 Views
Message 7 of 7

Re: IPv6

TBH carrier grade NAT isn't an issue for most average users. It would be nice to start seeing the world make the switch however.
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