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Message 1 of 35

Installing third party router

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Im trying to install the  ASUS RT AC88U however, the router isnt detecting any internet from the modem. I can access the  admin page and set everything up but, I have no access to the internet

Do I need to do anything specific with the BT modem?

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Message 2 of 35

Re: Installing third party router

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It states that the WAN cable is disconnected.

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Message 3 of 35

Re: Installing third party router

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you need to connect the openreach ONT to your Asus WAN port  you also need to enter username  bthomehub@btbroadband.com  and if password needed then most just use BT but anything will do



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Message 4 of 35

Re: Installing third party router

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Oh thank you for that. I will report back once I a try this. 🙂

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Anonymous
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Message 5 of 35

Re: Installing third party router

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Make sure that the WAN Connection Type setting is set to PPPoE

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Message 6 of 35

Re: Installing third party router

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Unfortantely, this did not work for me. It still states that the cable is disconnected. Ive taken some photos of my steps just incase.

 

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Message 8 of 35

Re: Installing third party router

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Can't see anything on those images. Please take screenshots and post them directly on the thread.

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Message 9 of 35

Re: Installing third party router

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.IMG_2370.jpgIMG_2371.jpgIMG_2372.jpgIMG_2373.jpgIMG_2374.jpg


Sorry guys and gals, soon as I hit post, it filps the 

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Anonymous
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Message 10 of 35

Re: Installing third party router

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The images are too small and too poor to be of any use, can you post them in a higher resolution 

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