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ChrisB
Expert
419 Views
Message 71 of 103

Re: Introducing Complete Wi-Fi from BT

Tablet's running Android 5.1.1
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glenhill68
Expert
390 Views
Message 72 of 103

Re: Introducing Complete Wi-Fi from BT

I checked my Broadband offers.

I currently pay £27.99 for Superfast Fibre 1 Unlimited. For the new wi-fi plus that is £44.99, a steep increase and more than my total package cost.

 

 

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BT Devices Expert
BT Devices Expert
319 Views
Message 73 of 103

Re: Introducing Complete Wi-Fi from BT

Hi @glenhill68

Clearly your call - appreciate it's a shift from what you're paying now

But you'd be moving to the best and getting loads of upgrades

-  you get all of the BT Plus benefits - these are become evern better value particularly when you add BT Mobile and get benefits like Double Mobile Data / Fastest 4G / Unlimited mobile data if you ever had a fault etc... so you can save big on your mobile contract

- you also get the Complete Wi-Fi guarantee - new hardware worth £00s+ Smart Hub 2 and Wi-Fi  Discs with additional support wrap, UK call centres etc...

Cheers

Luke

BT Device ExpertLuke
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Kudos”
I am a BT Employee and an expert on BT Devices queries. I am here volunteering my own time to give advice, and help where I can with BT device queries. Go here for more info.
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ravitester
Newbie
274 Views
Message 74 of 103

Re: Introducing Complete Wi-Fi from BT

I am wondering if the new BT smart bub 2 is any smarter than the previous hubs. I would like to use the new wifi mesh system to improve the wifi coverage, but until BT sorts out access control, and makes it so I can do more than just create one stop and start time they do not fit my needs. The Fritzbox that Zen internet supply allows control of each device in 15 minute increments, so you can have it on from 7am to 8am, then off until 7pm to 8pm, or you can give them a time budget, so they can have an hour over the 24hr period. They also have a ticket system, so that I can get my kids to do their jobs/homework in exchange for some extra internet time! ;-) When oh when will BT include a workable system in their hubs?

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Distinguished Sage
Distinguished Sage
248 Views
Message 75 of 103

Re: Introducing Complete Wi-Fi from BT


@ravitester wrote:

When oh when will BT include a workable system in their hubs?

 


I think it is scheduled for the 12th of Never! Smiley Happy

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BT Devices Expert
BT Devices Expert
203 Views
Message 76 of 103

Re: Introducing Complete Wi-Fi from BT

Hi @ravitester@licquorice

 

Thanks for the posts - great to hear about new features you'd like.

 

We consciously focused our launch on ultra reliable, simple solution for Wi-FI.

 

We've got some headroom to further evolve the experience over time....  we'll let you know when it happens...

BT Device ExpertLuke
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I am a BT Employee and an expert on BT Devices queries. I am here volunteering my own time to give advice, and help where I can with BT device queries. Go here for more info.
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fussycow1
Beginner
185 Views
Message 77 of 103

Re: Introducing Complete Wi-Fi from BT

Can not get it in my area?

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BT Devices Expert
BT Devices Expert
160 Views
Message 78 of 103

Re: Introducing Complete Wi-Fi from BT

Hi @fussycow1 - do you have Fibre? 

Try going through this link - directly to your personalised deals:

ps://home.bt.com/login/loginform?view=pr18&TARGET=%24SM%24https%3A%2F%2Fmy.bt.com%2Fappsmyoffers%2Fsecure%2Fv1%2Fredirect%3Furl%3DaHR0cHM6Ly9teS5idC5jb20vcy9hcHBzL2FwcHNteW9mZmVycy9pbmRleC5odG1sPyMhL2FjY291bnRzP2NhbXBhaWduSWQ9dWZhc3QwMSZzaG93RHluRGlzYz1ZJnNob3dTSU1PT2ZmZXJzPVkmc291cmNlPXVmYXN0

If it's not there (which it should be :- ) - give us a call and we'll have an offer for you (as long as you've got Fibre / or are Fibre eligible)

Cheres

Luke

BT Device ExpertLuke
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I am a BT Employee and an expert on BT Devices queries. I am here volunteering my own time to give advice, and help where I can with BT device queries. Go here for more info.
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Travelusa
Expert
143 Views
Message 79 of 103

Re: Introducing Complete Wi-Fi from BT

Yep tried to get this yesterday

 

Phoned up order put in did not show

so rung up later order put in could see it

checked this morning my order was there showing 19.20

another order has appeared at 23.11 the order that went missing

 

now i am showing a bill for

 

Your latest bill

£709.88

 

Another compurer issue

Thats on top of all the computer issues doing my Home Move taken 3 months to get that sorted ???

On phone to BT Now even they are confused how 2 order for the same product can appear on the account and confused over the high bill

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BT Devices Expert
BT Devices Expert
124 Views
Message 80 of 103

Re: Introducing Complete Wi-Fi from BT

@Travelusa - please send me a private message with your accound details/ phone number & mobile if possible.  I'll make sure it gets to the right team immediately.  Something's clearly gone wrong at the back end - we can fix.  We'll also make sure you get the kit so you can benefit form the experience.

Cheers

Luke

BT Device ExpertLuke
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I am a BT Employee and an expert on BT Devices queries. I am here volunteering my own time to give advice, and help where I can with BT device queries. Go here for more info.
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