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glenhill68
Expert
640 Views
Message 81 of 174

Re: Introducing Complete Wi-Fi from BT

I guess not all of us can afford another £17 a month to pay out. If the price was only an extra £5 then I might be tempted.

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BT Devices Expert
BT Devices Expert
619 Views
Message 82 of 174

Re: Introducing Complete Wi-Fi from BT

Hi @glenhill68 - I completley understand.  It's expensive kit that's why it's priced as it is.

If you're able to - I saved a lot of £ moving to Sim Only on BT Mobile.  By upgrading you'd also get Double Data which means you may be able to choose a lower data allowance saving some money from other bills.

I'm from Bradford and completley get how tough it is...

BT Device ExpertLuke
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glenhill68
Expert
604 Views
Message 83 of 174

Re: Introducing Complete Wi-Fi from BT

I'm with EE and not long ago upgraded my phone so am tied in for 24 mnoths so that isn't an option either.

Hopefully BT might make me a wonderful offer lol.

 

 

 

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BT Devices Expert
BT Devices Expert
580 Views
Message 84 of 174

Re: Introducing Complete Wi-Fi from BT

Smiley LOL

BT Device ExpertLuke
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Kudos”
I am a BT Employee and an expert on BT Devices queries. I am here volunteering my own time to give advice, and help where I can with BT device queries. Go here for more info.
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Travelusa
Expert
558 Views
Message 85 of 174

Re: Introducing Complete Wi-Fi from BT

Sorry since you changed the webpage every thing is diffreant
How do I do that please
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MartynP
Beginner
519 Views
Message 86 of 174

Re: Introducing Complete Wi-Fi from BT

Luke

May I please have your assistance?

I have spent today more time than I care to admit trying to sign up for the Complete WiFi deal for an additional £5 per month but to no avail.

The hyperlink to sign up as an existing BT plus customer online leads to the message “We’re unable to show you any personalised offers at the moment.”

Two separate phonecalls have resulted in an offer at an additional £10 per month and an even worse suggestion of cancel my contract, signing up for a new one and paying £15 per month extra.

I see from this thread that this is far from an isolated case but I don’t intend to give up!

Thanks in advance.

 

 

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ChrisB
Expert
481 Views
Message 87 of 174

Re: Introducing Complete Wi-Fi from BT

Can someone explain why BT's charging a £5 re-current monthly charge for Complete Wifi? There are NO monthly costs to BT so unlike, say, BT Plus there are no add on on-going benefits that require BT to provide anything. Surely a fairer way of paying would be to pay a one-off up front charge?

On a related matter can the Complete Wifi discs be connected to the smarthub via ethernet and still be part of the mesh?

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Distinguished Expert
Distinguished Expert
458 Views
Message 88 of 174

Re: Introducing Complete Wi-Fi from BT


@ChrisB wrote:

Can someone explain why BT's charging a £5 re-current monthly charge for Complete Wifi? There are NO monthly costs to BT so unlike, say, BT Plus there are no add on on-going benefits that require BT to provide anything. Surely a fairer way of paying would be to pay a one-off up front charge?

On a related matter can the Complete Wifi discs be connected to the smarthub via ethernet and still be part of the mesh?


If you search, you can buy a Smarthub2 for £100. It doesn’t include the disc, however. Can post the link, if you wish, but I’m sure you can find it, if eligible.

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Kimbrich6
Contributor
426 Views
Message 89 of 174

Re: Introducing Complete Wi-Fi from BT

Was £65 a few days ago. Another con by BT
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NiMc
Beginner
397 Views
Message 90 of 174

Re: Introducing Complete Wi-Fi from BT

Yes, it does seem like a bit of a scam considering you could cancel Complete WiFi and just pay the £30 charge for not returning the disc. Would be much more cost effective than paying BT £5 (or more) extra a month for this 'service', that appears to be just a hire charge for the disc(s).

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