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wilbyhilbly
Contributor
315 Views
Message 1 of 8

Is This Genuine?

2013-11-13_0952.png

 

I received this this morning, but when I clicked on the link I got a phishing site warning from my Chrome browser and some weird url it would go to if I carried on.

 

Just like to know if it is a genuine BT communication if not, warn others, but if it is then there is something wrong with the link.

 

 

 

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7 REPLIES 7
Distinguished Sage
Distinguished Sage
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Message 2 of 8

Re: Is This Genuine?

A fake I would imagine, there are loads of them around at the moment, trying to get personal details from people.

 

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Distinguished Sage
Distinguished Sage
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Message 3 of 8

Re: Is This Genuine?

If you hover your mouse over the email address it should show you where it came from.

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wilbyhilbly
Contributor
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Message 4 of 8

Re: Is This Genuine?

I did that earlier when I first got it but now I just went to check and I've got the "experiencing problems please try later etc" message again! but it was from someone called Julie and a number @btinternet.com which was why I questioned it.

 

But I guess it is false.

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Distinguished Sage
Distinguished Sage
280 Views
Message 5 of 8

Re: Is This Genuine?

Sounds like a phishing email. You could report it to BT at this link

 

http://bt.custhelp.com/app/answers/detail/a_id/12765

 

If you don't want to do that do not click on any links and delete it.

 

See this link for the email addresses that BT use.

 

http://bt.custhelp.com/app/answers/detail/a_id/9191

duncan10
Expert
273 Views
Message 6 of 8

Re: Is This Genuine?

Get one every day. Yes its a rip-off email and can infect your system[as advised by my protection service] I still get porno emails they are now using the shorter form url to stop being located. But my other email service doesnt allow it through its server. I hope CP do the same although not fully on BT mail  my email client goes through CP so---??? As a matter of interest be very careful on download websites for free downloads .Many major names [download companies} are infected just by entering the website. My protection service stopped 5 trojans from one site.But I found a good website  for free downloads [over 100] that has no viruses.

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duncan10
Expert
246 Views
Message 7 of 8

Re: Is This Genuine?

There is now a new one from ""BT""[not] looks official well done telling me as of today ="the old Bt yahoo site is closing down so please click on link to join new one. If this was from yahoo they would have said =joining yahoo not BT yahoo as that will be defunct soon.

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Jonkarra
Expert
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Message 8 of 8

Re: Is This Genuine?

I'm sure its a fake.
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