cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
matg
Contributor
180 Views
Message 1 of 2

Is it possible to get out of an 18 month contract?

So far my experience with BT/Opernreach has not been great. I do think I'm getting the serive I'm paying for. I'm just 3 months in of an 18 month contract, what are my chances of getting out of it if the issues I have persist.

 

 

0 Ratings
Reply
1 REPLY 1
Distinguished Sage
170 Views
Message 2 of 2

Re: Is it possible to get out of an 18 month contract?

you have to give them reasonable time to resolve any problem

Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html
once you have posted the information asked for then the community members can help you more

if using a hub 4 locate these lines located in the hub logs
Lines should look like this
19:11:29, 07 Nov. (2290101.460000) DSL noise margin: 7.00 dB upstream, 6.10 dB downstream
19:11:29, 07 Nov. (2290101.390000) DSL line rate: 448 Kbps upstream, 288 Kbps downstream

Thank You
This is a customer to customer self help forum the only BT presence here are the forum moderators