Is it possible to get out of an 18 month contract?
So far my experience with BT/Opernreach has not been great. I do think I'm getting the serive I'm paying for. I'm just 3 months in of an 18 month contract, what are my chances of getting out of it if the issues I have persist.
Re: Is it possible to get out of an 18 month contract?
you have to give them reasonable time to resolve any problem
Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html once you have posted the information asked for then the community members can help you more
if using a hub 4 locate these lines located in the hub logs Lines should look like this 19:11:29, 07 Nov. (2290101.460000) DSL noise margin: 7.00 dB upstream, 6.10 dB downstream 19:11:29, 07 Nov. (2290101.390000) DSL line rate: 448 Kbps upstream, 288 Kbps downstream
Thank You This is a customer to customer self help forum the only BT presence here are the forum moderators