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sh1983
Aspiring Contributor
616 Views
Message 1 of 6

Is my BT Smart Hub setup okay?

Hello,

 

I've had my BT Smart Hub installed for just over 2 days and I'm wondering if this information from my technical log is okay. I'm on BT Infinity 2.

 

Product name:
BT Hub 6A
Serial number:
+084319+NQ62642511
Firmware version:
SG4B100021F4
Firmware updated:
22/06/16
Board version:
1.0
Gui version:
1.28.3
DSL uptime:
0 Days, 2 Hours 4 Minutes 51 Seconds
Data rate:
20.00 kbps / 80.00 kbps
Maximum data rate:
20000 / 91843
Noise margin:
7 / 8.5
Line attenuation:
5.8
Signal attenuation:

VPI / VCI:
0/38
Modulation:
G_993_2_ANNEX_B
Latency type:
Fast Path
Data sent / received:
25 MB Uploaded / 383 MB Downloaded
Broadband username:
bthomehub@btbroadband.com
BT Wi-fi:
Not active
2.4 GHz wireless network name:
BTHub6-32HF
2.4 GHz wireless channel:
Smart (Channel 1)
5 GHz wireless network name:
BTHub6-32HF
5 GHz wireless channel:
Smart (Channel 36)
Wireless security:
WPA2 (Recommended)
Band steering:
Off
Wireless mode:
Mode 1
Firewall:
On
MAC address:
40:C7:29:05:03:EE
Software variant:
-
Boot loader:
7.33.1

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5 REPLIES 5
smf22
Recognised Expert
601 Views
Message 2 of 6

Re: Is my BT Smart Hub setup okay?

Looks fine. Full Infinity 2 speeds and some to spare with a maximum of 91.843 Mbps.

 

Interesting that the software version you're running is one only seen once before on the forums. Most report to be running SG4B100021EC, but it may be that BT have a later version they're now starting to deploy. 

 

You might consider splitting the 2.4GHz and 5GHz WiFi names as this has been seen to cause some problems. See How do I change the wireless channel on my BT Hub? for details on how to do this.

 

Regards

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sh1983
Aspiring Contributor
594 Views
Message 3 of 6

Re: Is my BT Smart Hub setup okay?

Does it cause problems with cordless phones? As sometimes my broadband disconnects with a flashing orange light about 30 to 60 seconds after picking up whilst I recieve calls, the BT Home Hub 5 that I had before did the same but the BT Home Hub 3/BT Openreach modem didn't. I don't know if it's a line fault or a wireless or a modem fault with the Hub 5/Hub 6 with them both having the modem built in and the Hub 3 having a seperate modem. I have used the exact same BT MF50 microfilter with all 3.

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smf22
Recognised Expert
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Message 4 of 6

Re: Is my BT Smart Hub setup okay?

As far as I'm aware it shouldn't cause problems with DECT phones. The issues I've seen reported are largely Apple devices that can connect to both 2.4 and 5GHz WiFi and seem to get confused if the same name is used for both.

 

Regards

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sh1983
Aspiring Contributor
555 Views
Message 5 of 6

Re: Is my BT Smart Hub setup okay?

The only Apple product that I ever owned was an iPod Touch 5th Generation and that is long gone.

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smf22
Recognised Expert
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Message 6 of 6

Re: Is my BT Smart Hub setup okay?

You should be good then. Let's hope the Smart Hub doesn't give you any problems and you can enjoy all that speed!!!

 

Regards

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