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Yerbmik
Beginner
15,332 Views
Message 1 of 9

JVC Smart TV Netflix Connection Issues

I have same problem.

My JVC smart TV has an Internet connection wired to my hub. But Netflix won't connect. I have followed the first advice and turned off the  smart wizard in the hub manager. Reset installation on the tv but still no joy. Setup says Netflix servers 1,2 and 3 not working any more advice please?

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8 REPLIES 8
Moderator
Moderator
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Message 2 of 9

Re: JVC Smart TV Netflix Connection Issues

Hi @Yerbmik I moved your post to create your own thread with the issue you are having. The community will be along to try and help you with getting Netflix working for you.

 

Cheers

John

 

Community ModeratorJohnC
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Yerbmik
Beginner
15,266 Views
Message 3 of 9

Re: JVC Smart TV Netflix Connection Issues

Thank you. I look forward to some assistance. The system does acknowledge I have an internet connection.
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Distinguished Sage
Distinguished Sage
15,251 Views
Message 4 of 9

Re: JVC Smart TV Netflix Connection Issues

Its a very common problem. If you search Google using the following term "jvc tv netflix not working", there are a number of possible solutions.

 

Also this forum search may help https://community.bt.com/t5/forums/searchpage/tab/message?advanced=true&one_or_more=jvc+netflix&sear...

 

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Yerbmik
Beginner
15,223 Views
Message 5 of 9

Re: JVC Smart TV Netflix Connection Issues

Sadly, I have already seen those sites and followed the limited advice re changing settings in the hub etc. Not worked !
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AndyCoffin
Aspiring Expert
15,209 Views
Message 6 of 9

Re: JVC Smart TV Netflix Connection Issues

have you turned BT parental controls off?

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Yerbmik
Beginner
15,182 Views
Message 7 of 9

Re: JVC Smart TV Netflix Connection Issues

Yes I have done that, has made no difference.
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sqzydave
Newbie
15,122 Views
Message 8 of 9

Re: JVC Smart TV Netflix Connection Issues

I had the same problem with mine.

 

Go to the settings, and find the netfix setting. There is a section where you can delet a stored something or other. I cant remember the exact term. I think its basically the saved settings.

 

I deleted that. Reopened netfilx. It asked for UN and PW again but then worked fine.

 

HTH

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melanie124
Beginner
15,066 Views
Message 9 of 9

Re: JVC Smart TV Netflix Connection Issues

I have the same issue. I have unplugged, reset the hub, switched off and left for 20mins and I have no progress. Like others the Netflix team were helpful and suggested I asked for a DNS flush from BT. 

 

I asked them. They said I needed to reset the hub, which I did but nothing has changed. Do I need to wait?

 

Any other steps I need to take?

 

thanks, Mel

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