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obi9
Newbie
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Message 1 of 6

LG Smart TV Connection issues with HH6

I recently uprgded from the HH5 to the HH6, I had my LG E6V connected via ethernet to the hh5  and I had no issues, since ive connected it to my HH6 I cant connect via Ethernet, it says no internet via ethernet. I can connect no problems to WiFi, but ethrnet just wont. Is there any settings I need within the Router to allow it to connect via ethernet?

 

Thanks

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5 REPLIES 5
Distinguished Sage
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Message 2 of 6

Re: LG Smart TV Connection issues with HH6

go back to your hub 5
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Distinguished Sage
Distinguished Sage
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Message 3 of 6

Re: LG Smart TV Connection issues with HH6

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obi9
Newbie
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Message 4 of 6

Re: LG Smart TV Connection issues with HH6

I dont really want to go back to the 5, the wireless on it was truly awful! Im looking at how I can I fix it on the HH6 

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obi9
Newbie
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Message 5 of 6

Re: LG Smart TV Connection issues with HH6

Ive turned it off, still no joy
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Distinguished Sage
Distinguished Sage
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Message 6 of 6

Re: LG Smart TV Connection issues with HH6

Have you tried a factory reset of the TV to clear out any legacy settings from the HH5 and re-connecting it to the Smarthub.

 

While you are at it, it might be worth doing a factory reset of the Smarthub by pressing a pin into the recess button on the rear for about 20 seconds. 

 

Once you have done that, remember to turn off "Smart Set Up" again.

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