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Expert
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Message 151 of 289

Re: Latency Variation (Ping Spikes) during online gaming.

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Reason I pointed out that IP in particular was because it was the first BT node I could see, but looking at your route, the spikes actually happen on HOP2 (a HOP i cannot see). If I could see that HOP it might actually help narrow down the issue geographically.

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Contributor
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Message 152 of 289

Re: Latency Variation (Ping Spikes) during online gaming.

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Oh I see, thank you for everything anyway. I trust the information you've gained will help out BT a lot with this investigation.

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Expert
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Message 153 of 289

Re: Latency Variation (Ping Spikes) during online gaming.

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Hope so.

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Beginner
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Message 154 of 289

Re: Latency Variation (Ping Spikes) during online gaming.

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Hi I’m having the same issue.

what is the problem I need to inform BT to get this fixed??

please help! 

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Beginner
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Message 155 of 289

Re: Latency Variation (Ping Spikes) during online gaming.

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What did you ask BT to do to fix this?
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Contributor
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Message 156 of 289

Re: Latency Variation (Ping Spikes) during online gaming.

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Here is mine from tonight. Normally my issue is with hop 3 but I cant see 2 or 3 tonight. I have never seen 2. I cant try openzone as my connection is wired.

Edit managed to get one inc Hop 3Plot2.PNG

Streaming sky.

Plot.PNG

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Expert
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Message 157 of 289

Re: Latency Variation (Ping Spikes) during online gaming.

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You need to start doing your own testing and posting screenshots, there's no telling if your issues is the same as everyone elses.

 

Thank for sharing Shackan

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Beginner
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Message 158 of 289

Re: Latency Variation (Ping Spikes) during online gaming.

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But if mine are, what did you do to fix it?
Thanks for all your help!
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Expert
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Message 159 of 289

Re: Latency Variation (Ping Spikes) during online gaming.

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There is no fix.

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Beginner
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Message 160 of 289

Re: Latency Variation (Ping Spikes) during online gaming.

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Ah no that’s so annoying.
What stage are you currently at with BT? Ie what are they looking into at the moment?You seem very knowledgeable in this stuff. I’ve tried changing router and resets. I am getting high ping and latency when gaming whilst Netflix runs.
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