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Tommeh
Beginner
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Message 1 of 2

Losing Internet

Using BT Home Hub 3. Infinity Package.

 

I can connect my Computer/Phones to the Hub and browse the internet fine with no trouble, but as soon as someone else connects their Computer or a Gaming Console (PS4/Xbox) The other devices dissconnect.

 

In conclusion; I cant have more than 1 device connected to my hub at a time. I can have 2 if 1 of them uses an Ethernet Cable.
This has never happened before but now it's been an issue for about 2 months that is becoming a bother.

Anything I can do?

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1 REPLY 1
Distinguished Sage
Distinguished Sage
122 Views
Message 2 of 2

Re: Losing Internet

You could try a factory reset of the hub, seems to sort out a lot of problems.

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