cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
468 Views
Message 1 of 3

Loss of Broadband

Hi guys I have a BT 2 hub I have removed a unused telephone socket which had 2 Cables going to it 

I have joined the wires blue to blue, orange to orange etc and now I have no Broadband.Purple flashing light on the hub.

Have I blown something. 

Any help much apreciated

0 Ratings
2 REPLIES 2
459 Views
Message 2 of 3

Re: Loss of Broadband

What were you actually trying to achieve?

The incoming openreach wiring needs to be connected to terminals A&B on backplate of master socket. Disconnect any other wiring and connect hub to the broadband socket on master socket and see if hub now goes blue



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
455 Views
Message 3 of 3

Re: Loss of Broadband

Hi I Am just removing a unused telephone socket from from the lounge wall

we don’t use a land line phone in the house so no need for the sockets 

I will try your suggestion in the morning.

Thank you 

RichardB

0 Ratings