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Message 1 of 3

Loss of Broadband

Hi guys I have a BT 2 hub I have removed a unused telephone socket which had 2 Cables going to it 

I have joined the wires blue to blue, orange to orange etc and now I have no Broadband.Purple flashing light on the hub.

Have I blown something. 

Any help much apreciated

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Message 2 of 3

Re: Loss of Broadband

What were you actually trying to achieve?

The incoming openreach wiring needs to be connected to terminals A&B on backplate of master socket. Disconnect any other wiring and connect hub to the broadband socket on master socket and see if hub now goes blue



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Message 3 of 3

Re: Loss of Broadband

Hi I Am just removing a unused telephone socket from from the lounge wall

we don’t use a land line phone in the house so no need for the sockets 

I will try your suggestion in the morning.

Thank you 

RichardB

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