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TimChisman
Aspiring Contributor
377 Views
Message 1 of 10

Low Download Speed on Infinity 2

My download speed keeps dropping to below 1mb/s yet I have historically had 70+. Upload in approx 20mb/s

Help....!
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9 REPLIES 9
Distinguished Guru
375 Views
Message 2 of 10

Re: Low Download Speed on Infinity 2

If you have a HH5, can you post your line stats from the HH5 please? These are in Troubleshooting/Helpdesk on the web interface at http://192.168.1.254

Lines 1-13 will be enough

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If not, I'll try again 🙂
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TimChisman
Aspiring Contributor
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Message 3 of 10

Re: Low Download Speed on Infinity 2

HomeHub5
2. Serial number: +076284+1402003236
3. Firmware version: v0.07.01.0235-BT (Type B) Last updated [Unknown]
4. Board version: 01
5. VDSL uptime: 0 days, 22:48:18
6. Data Rate: 19999 / 79987
7. Maximum Data Rate: 28048 / 87290
8. Noise Margin: 15.5 / 8.0
9. Line Attenuation: 0.0 / 16.8
10. Signal Attenuation: 0.0 / 0.0
11. Data sent/received: 276.2 MB / 3.0 GB
12. Broadband username: bthomehub@btbroadband.com
13. BT Wi-fi:
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Distinguished Guru
335 Views
Message 4 of 10

Re: Low Download Speed on Infinity 2

Are your problems over wifi or wired ethernet?
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If you found this post helpful, please click on the star on the left
If not, I'll try again 🙂
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TimChisman
Aspiring Contributor
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Message 5 of 10

Re: Low Download Speed on Infinity 2

Wifi, yet when I do a line test at stupid-o-clock in the morning, it registers 70mbps plus...
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Distinguished Guru
327 Views
Message 6 of 10

Re: Low Download Speed on Infinity 2

So wired is ok? That would be wireless interference
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If you found this post helpful, please click on the star on the left
If not, I'll try again 🙂
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TimChisman
Aspiring Contributor
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Message 7 of 10

Re: Low Download Speed on Infinity 2

How do I cure that?
My speed is slower than it was on normal broadband...?
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switch625
Contributor
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Message 8 of 10

Re: Low Download Speed on Infinity 2

Try changing your wireless channel on the router settings

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shirts
Recognised Expert
245 Views
Message 9 of 10

Re: Low Download Speed on Infinity 2

Download "inssider" from http://www.majorgeeks.com/files/details/inssider.html which will show you the channels already in use. Pick a less used channel and set your hub to use that channel.........:smileywink:

If you found this post helpful, then please click the star on the left, after all, I'm only trying to help........:smileywink:
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TimChisman
Aspiring Contributor
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Message 10 of 10

Re: Low Download Speed on Infinity 2

Thanks 🙂
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