Have reconnected the HH6 with the following stats;
20.00 Mbps / 65.43 Mbps
22175 / 78772
6.5 dB / 6.3 dB
HH6 rebootig automatically every 7 days or so remotely. Stats NOT improving;
Just rebooted after 14 days and the download sync speed has dropped!!
I signed up several years ago for Infinity 2, but the status of the smart hub shows I am on infinity and infinity 2 doesnt show at all, WHY?
Because they are exactly the same service, any restrictions are applied by BT, and the hub would be unaware of this. Its just part of the firmware.
You would have to login to MyBT, to see what service you are paying for, however if your line cannot support Infinity 2 speeds, then you are wasting your money,
I have checked on MyBT and I am on 'Superfast Fibre Plus', but this slower than Infinity2!!!!
No its not.
Due to a Government ruling ISP are no longer allowed to state in their adverts " Speeds Up to". They must now give the average speed that the package delivers for all the customers on that package.
That is why the package now states "Average Speed 67Mbps" This means some will get more than that speed and some will get less than that. This basically means it is a totally meaningless statement in the same way that "Speeds Up To" was.
The only way you will know for sure what sort of speeds you will get is by running the BT Speed Estimate checker which will give you a range of speeds that you can expect from your line.