cancel
Showing results for 
Search instead for 
Did you mean: 
davidramsay
Aspiring Expert
616 Views
Message 11 of 37

Re: Moved from HH4 to HH6 but speeds are a lot lower

"sorry but are you now connected to test socket with a filter (master front plate removed)  or the master socket with the filter?"

I was connected via the test socket with an ADSL filter for the last test.  I am now back to normal config with the HH6 plugged in to the master socket.

I still have the HH4 and OpenReach modem and might consider swapping back to check what the difference is but of course lose the detailed status available from the HH6.

0 Ratings
Reply
Distinguished Sage
Distinguished Sage
611 Views
Message 12 of 37

Re: Moved from HH4 to HH6 but speeds are a lot lower

as changing back to modem will unless unlocked not get any meangful stats from hub and the fewer line disconnection the better to avoid DLM taking action



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
Distinguished Sage
Distinguished Sage
606 Views
Message 13 of 37

Re: Moved from HH4 to HH6 but speeds are a lot lower


@davidramsay wrote:

I still have the HH4 and OpenReach modem and might consider swapping back to check what the difference is but of course lose the detailed status available from the HH6.


You could always unlock the modem to get the stats if it is the Huawei HG612, a trivial operation.

0 Ratings
Reply
davidramsay
Aspiring Expert
589 Views
Message 14 of 37

Re: Moved from HH4 to HH6 but speeds are a lot lower

1. How do I determine if it is an HG612?
2. If so how do I do it
0 Ratings
Reply
Distinguished Sage
Distinguished Sage
585 Views
Message 15 of 37

Re: Moved from HH4 to HH6 but speeds are a lot lower


@davidramsay wrote:
1. How do I determine if it is an HG612?
If it is Huawei branded it will be an HG612
2. If so how do I do it

https://kitz.co.uk/routers/hg612unlock.htm 


 Use the webgui version of the firmware.

0 Ratings
Reply
davidramsay
Aspiring Expert
578 Views
Message 16 of 37

Re: Moved from HH4 to HH6 but speeds are a lot lower

Nope, its an ECI modem
0 Ratings
Reply
Distinguished Sage
Distinguished Sage
576 Views
Message 17 of 37

Re: Moved from HH4 to HH6 but speeds are a lot lower

Much more difficult to unlock, use of soldering iron etc required!!

0 Ratings
Reply
Community Manager
Community Manager
535 Views
Message 18 of 37

Re: Moved from HH4 to HH6 but speeds are a lot lower

Hi @davidramsay sorry I missed you when I called there, I left a message.

I ran a few checks and the line is coming up stable, with a sync speed of 65.4 Mbs currently. I'll send you an email now so please get back to me when you get the chance, and we'll take it from there.

Thanks

Community ModeratorStephanie
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”
Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
0 Ratings
Reply
davidramsay
Aspiring Expert
528 Views
Message 19 of 37

Re: Moved from HH4 to HH6 but speeds are a lot lower

I am able to replace HH6 with HH4 + OpenReach modem, but just to be clear my access speed (not sync speed) via 5Ghz wireless band was around 70Mb/s before the HH6 was installed.

With specs of;

Data rate: 20.00 Mbps / 65.38 Mbps
Maximum data rate: 22745 / 79076
Noise margin: 6.5 dB / 6.3 dB
Line attenuation: 14.3 dB
 
I would expect a data rate approaching 76Mb/s by wireless since the connection speed via 802/11ac is currently 702Mb/s and therefore is far in excess of that needed to connect at or pproaching the max data rate.
0 Ratings
Reply
davidramsay
Aspiring Expert
523 Views
Message 20 of 37

Re: Moved from HH4 to HH6 but speeds are a lot lower

HH4 now installed and am getting sismilar results but the wholesale broadband test page looks as if the DLM has kicked in.  The max data rate etc;

 Download speedachieved during the test was - 61.42 Mbps
 For your connection, the acceptable range of speedsis 40 Mbps-62.52 Mbps .
 Additional Information:
 IP Profile for your line is - 62.52 Mbps

... showing me that I am connecting at about 1Mb/s lower than max data rate.  So I should be getting abot 76-78Mb/s

0 Ratings
Reply