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jeeves1
Beginner
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Message 1 of 12

Moving Master Socket

Hi. 

Our master socket is in our living room but we want it on the other side of the room where the TV / router e.t.c. is located. 

The Mrs is dead against having an extension cable running across the skirting / under the carpet e.t.c. 

My question is, is there anything I can do to prevent us from having to pay £100+ for OpenReach to install a new socket? We're already being charged £49 to reactivate the old phone line.

If I installed a backplate at the other side of the room, would OpenReach be happy to lay a cable from the junction box at the front of the house to the new socket? (The cable would have to run down the side of the house though?)

Or is it much more complicated than that?

Thanks.

I should also add that we don't use a landline. We just want the broadband facility. 

IMG_7577-2.jpg

 

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11 REPLIES 11
Keith_Beddoe
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Message 2 of 12

Re: Moving Master Socket

@jeeves1 

Are you a BT Broadband and landline customer?

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licquorice
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Message 3 of 12

Re: Moving Master Socket

Only Openreach are allowed to move the master socket. There would be nothing to gain by fitting a new box as  the Openreach charge would still apply to provide the cable.

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jeeves1
Beginner
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Message 4 of 12

Re: Moving Master Socket

Not yet. Trying to find out costs involved before making the jump - although we've already given notice with our current provider so will have to make the jump soon!
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jeeves1
Beginner
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Message 5 of 12

Re: Moving Master Socket

I thought this may be the case. So if the Mrs is playing hardball the only option is to pay the fee or sign up to Virgin ... (unless I can find a way to get an ethernet cable hidden behind the plasterboard ...)
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licquorice
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Message 6 of 12

Re: Moving Master Socket

You don't need an Ethernet cable. CW1308 run from the data extension terminals of the master to the extension socket will suffice.

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Keith_Beddoe
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Message 7 of 12

Re: Moving Master Socket


@jeeves1 wrote:
Not yet. Trying to find out costs involved before making the jump - although we've already given notice with our current provider so will have to make the jump soon!

Unless you current provider is Virgin Media, its not best to ask for your existing service to be ceased, as that will cause a new order from BT to fail, as there will be a pending cease on the line.

The correct process is to apply online for service from BT. They will then give notice to your current provider, and the changeover would normally happen with minimum delay.

You would need to be out of contract with your current provider, to avoid cancellation charges.

As for moving the socket, you may be able to get it moved as part of your new BT contract, especially if its in the wrong place to deliver the services you require.

 

Keith_Beddoe
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Message 8 of 12

Re: Moving Master Socket


@jeeves1 wrote:
I thought this may be the case. So if the Mrs is playing hardball the only option is to pay the fee or sign up to Virgin ... (unless I can find a way to get an ethernet cable hidden behind the plasterboard ...)

You can of course use broadband extenders instead of running a cable.

https://shop.bt.com/mini-sites/connected-home/broadband-extenders

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jeeves1
Beginner
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Message 9 of 12

Re: Moving Master Socket

Sorry if I'm being simple here - do you mean running a CW1308 across the room because it's a thinner cable?
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jeeves1
Beginner
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Message 10 of 12

Re: Moving Master Socket

All good points. We have given notice but we are with a provider called Boundless which is cloud/microwave signals as we never had fibre available here when the house was built
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