I HAVE TWO bt HUB6s 6.1 and6.2, both different, plus a HUbB5. MY Wifi is still not good. BTs solution is their connect. BTs sulution is that Icannot possible have these and I must have their new dream. which I pay for. COMPLETE they call it. This conists of sending me another smarthub and 3 dishes.
It could be the construction of your home. Can you get a good WiFi connection in the same room. Also check that hub is not near any metal or water tanks. Sorry to ask but how big is the home age i.e. has it foil backed plaster board walls.
The complete package you have just set up the new hub Sh2 and then connect the discs and place them around your home to improve your wifi signal it does come with instructions
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