I have a Wi-Fi extender that used to be connected to our old Wireless Network. We had a new network added about a year ago or so because the old one didn't work any more - so new BT Hub etc, and of course a different network/key/password. However when I try to connect to the extender (which I haven't done since the new network was added - needed now as we're working from home of course), it only brings up the old BT network, and so needs the password/key for that, that I don't have any more.
I have reset to Factory settings and yet it still doesn't bring up the new network to connect to and extend. Any idea how I can deal with this please?
Thank you in advance for any help you can give me!
Thank you - I'd already done that and sadly it still brought up the same networks.
Sorry for pasting in the wrong forum. If you're not techy (which I'm not, clearly ) then a lot of the language on here doesn't make sense, and of all the forum options I thought this was the one that fitted the issue I thought I was having. I'll try and get help from somewhere else if I'm causing issues.