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DeanneB
Newbie
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Message 1 of 4

** NO BROADBAND!!! **

I have been away for 2 weeks, so before I went I switched off all electricity points. Came back early hours Tuesday & turned broadband router on. But since all I have had is an orange light with a red flashing B symbol. I have done all that it asks me to do, like turning it off, unscrewing the white box, etch but still the same.
I need to do college work but I can't. HELP PLEASE! 😁👍
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3 REPLIES 3
Distinguished Sage
Distinguished Sage
167 Views
Message 2 of 4

Re: ** NO BROADBAND!!! **

Does your phone work?



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Distinguished Sage
Distinguished Sage
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Message 3 of 4

Re: ** NO BROADBAND!!! **

Turn it off and leave for a few minutes. Turn back on and let it settle for a minute then do a factory reset of the homehub by pressing a pin into the recess button on the rear for about 20 seconds.

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Distinguished Sage
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Message 4 of 4

Re: ** NO BROADBAND!!! **

has the bill been paid ?
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