Need to connect my smart bulbs to 2.4 but can’t split

[Nickpowell]

Hello.

our new router can not be split into two

2.4 and 5ghz 

the problem is our smart bulbs can only connect to a 2.4ghz Wi-Fi and no matter what we use it does to work.

it worked with our previous Wi-Fi which we had to also split to get it to work.

is their a way around This or do we have to get rid of the smart bulbs and replace with ones that connect to any network settings ?

[countrypaul]

What router do you have now? If a BT SmartHub 2 you can disable the 5GHz WiFi so that you can try and get your bulbs working.

[Devon_Dave]

Yes. Also my suggestion. Turn off 5, connect smart bulbs, Turn on 5

[Nickpowell]

The only problem I’d have their is that everything else is connected to the internet so would this not cause problems with everything else connected 

[Devon_Dave]

Only for the few minutes whilst you turn off 5Ghz. But most devices would then connect to 2Ghz

[Keith_Beddoe]

Help if you need it https://community.bt.com/t5/BT-Devices/Disabling-5Ghz-on-the-Smart-Hub-2/m-p/1992466