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nickjonezy
Aspiring Contributor
147 Views
Message 11 of 13

Re: New BT broadband customer - PC browsing speed OK, laptop AWFUL.

Yes, I guess that would be my next question, actually, as I was definitely getting a better speed with Sky. So is there anything I can do to get back up from 4 mb to 6 (or indeed higher!) ?

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Distinguished Sage
Distinguished Sage
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Message 12 of 13

Re: New BT broadband customer - PC browsing speed OK, laptop AWFUL.

this has happened on a regular basis recently  by wholesale where the put you on adslmax if your conenction speed is not going to exceed 8mb being adslmax speed.  the mods have been able to help by getting customers moved to adsl2 so when mods read your posts they will offer assistance



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Moderator
Moderator
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Message 13 of 13

Re: New BT broadband customer - PC browsing speed OK, laptop AWFUL.

Hi Nickjonezy,

 

Please could you send me in your details using the link found in the "About Me" section of my profile? I would like to take a look at your connection.

 

Thanks

 

PaddyB

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