BTFon and BTOpenzone (not openreach;)) have been changed to BTWifi and BTWifi-with-fon
Do you see these?
If not, it is unusual as all new hubs, regardless to being opted in or out of BTWifi will always default to transmitting the SSID's. Then depending on whether you're in or out, the hub will reflect this after about 48 hours (possibly even up to 2 weeks).
going round in circles
still no fon signed in for it at least 10 times
and get the message below
|BT broadband option:||BT Total Broadband Option 1|
|BT Wi-fi community status:||Opted In|
If you've no user changes to the hub, you could try and force it to start transmitting these SSID's.
There is a little red recessed button on the rear of the hub, press this (with a paper clip or similar) for 20 seconds or until the hub lights go off. Release the button, allow the hub to fully boot (3 blue lights) and then see if it shows them.
I can log in. I just cant see on my phone or tab the other 2 signal options
So to confirm - if you scan for wireless networks on both devices, BTFon/BTOpenzone/BTWifi/BTWifi-with-Fon are not there in the list of available networks?
Download the BT Wifi App. It's available on both Android and Iphone. It will find and log you in easily.