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Just_Liz
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Message 1 of 2

New Home with FTTP

hi
I've just moved into a rental which is fairly new and has FTTP already installed, with the Openreach box fixed to the wall with the ONT box next to it. Status is lit green.

Can anyone tell me why i still have to wait two weeks for an engineer to come round (they initially couldn't even see a line installed at the house!) when it appears all they might seem to have to do is start an existing service at my new house ?

Many thanks

Liz
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Message 2 of 2

Re: New Home with FTTP

Did you ever get an answer to this? I'm having the same issue...

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