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boggo
Newbie
1,427 Views
Message 1 of 3

New NowTV Box and wireless connection to HomeHub

Hi

I have just purchased a Now TV box to use on one of our TVs. It connects fine to an O2 wireless broadband that we have in the house (for work), although the signal is weak,  but will not connect to the wireless on BT HomeHub. Ther are no problems with the HH and the wireless signal is strong. I have run thorugh the diagnostics on the Now TV box with Now TV and all is fine. Can anybody suggest a soultion to the problem?

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: New NowTV Box and wireless connection to HomeHub

Change the wireless encryption on the home hub, to WPA only, and see if it helps.

 

If the TV unit has old settings saved, then delete them and start again, as the IP subnet is different on the home hubs.

 

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boggo
Newbie
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Message 3 of 3

Re: New NowTV Box and wireless connection to HomeHub

Thanks Keith, I'll give that a try.

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