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powellm2
Beginner
775 Views
Message 1 of 3

New Smart hub 2 and Hikvision DVR for Cctv (Hub fitted yesterday)

I have set my DVR with a fixed address 192.168.1.147 etc and attempted to do the ‘Port Forwarding’ but the ports still aren’t open (80,443,554,8000).

When I look at the ‘Activity Log /Event Log on the Router I can see that the DVR is connected to Port 4 but it keeps failing. I have tried it on Lan Port 2 as well - its the same. Log extract below

Page 1 of 91Time and dateMessageSelected:All

22:01:18, 23 Jan.
admin login success from 192.168.1.155

22:01:12, 23 Jan.A device disconnected from Ethernet port 4

22:01:12, 23 Jan.Wire Lan Port 4 down, Speed 10 Mbps

22:01:11, 23 Jan.A device connected to Ethernet port 4

22:01:11, 23 Jan.Wire Lan Port 4 up, Speed 10 Mbps

22:01:09, 23 Jan.A device disconnected from Ethernet port 4

22:01:09, 23 Jan.Wire Lan Port 4 down, Speed 10 Mbps

22:01:08, 23 Jan.A device connected to Ethernet port 4

22:01:08, 23 Jan.Wire Lan Port 4 up, Speed 100 Mbps

etc etc
 

I can reset my DVR back to the setting for Virgin and it still works on iVMW-4500 okay so Dvr cabling seems ok.Can anyone point me in the right direction please?

Spoiler
 

 

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2 REPLIES 2
Les-Gibson
Recognised Expert
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Message 2 of 3

Re: New Smart hub 2 and Hikvision DVR for Cctv (Hub fitted yesterday)

Have you turned off Smart Setup What is Smart Setup on the BT Hub? How can I turn it on and off? | BT Help

Also try changing the IP address to a static one in the range of 192.168.1.2 - 192.168.1.63,. You do that on the device itself, not on the hub

♪♪I don't work for BT, I offer my time and help for free. If you'd like to leave a kudo, you may do so by clicking the rating button below.♪♪ 😄
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powellm2
Beginner
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Message 3 of 3

Re: New Smart hub 2 and Hikvision DVR for Cctv (Hub fitted yesterday)

Thank you I will look at the smart setup.

I have found my old BT smart hub which the nvr was set up to before Virgin. I can see the nvr on the lan port now but the nvr reports itself as “offline”

 I have determined my static address is 192.168.1.216 and set on the nvr.
Nothing has been changed since the old router was last used  and port forwarding is still set up as it was when it worked! Another mystery and port 8000 isn’t open so will contact the technical help tomorrow re port forwarding on both routers

Again thank you for your help

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