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Beginner
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Message 1 of 4

New build fttp can we set up router straight away?

Hello everyone. 

 

I'll be moving into a new build in a week and have ordered bt ultrafast 100. However the installation date is 3rd of Jan and that's a bit long to wait. I know the house already has the white box (don't know official name) and been told its ready for service. Does this mean I can use my own router? Is there any need for an engineer to come install more stuff?

 

Thanks in advance

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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: New build fttp can we set up router straight away?

@Jackgeorge124 

Until you move in, and see whether there are any alarm conditions on the optical box, its difficult to say.

If you have a wireless router with a WAN port on it, then there is a chance it may work, but the service may not actually be activated yet.

 

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Sage
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Message 3 of 4

Re: New build fttp can we set up router straight away?

For a new build to have a working internet connection someone must have an account. Unless someone lived there before you there will be no service. Unless it was a showhouse with working internet.

As long as the ONT is installed and registered there is no need for an engineer.

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Beginner
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Message 4 of 4

Re: New build fttp can we set up router straight away?

Thanks, shall try get set up sooner if it's all working then. 

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