Well looks like I’m still stuck then
Go to this link put in your postcode and from the list select your address.
Once you get a result it may (I hope) look like this:
For privacy I have removed the address and a few other details, if you could take a screen shot and remove just your address.
The info you are looking for is:
If you have that you "should" be able to get Fibre to the Premisis.
If it says FTTC that's a different matter.
Take a screenshot and then click on the Photos icon to insert the file. Only visible on the full site, not the mobile site.
We were trying to help you find out which service you can get.
FTTP (Fibre to the Premises) nice and fast up to 330 Mbps.
FTTC (Fibre to the Cabinet) not as fast but up to 80 Mbps
ADSL (old tech) not fast.. average 10 Mbps.
From the record hard to tell, NOT to be confused with FTTP on demand (you don't want that, it's not a current product and it's VERY expensive).
Can you access the link from a PC or Mac?