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Marvin83
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Message 1 of 8

New fast fibre customer having poor signal

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Hi, my open reach engineer came and installed the white fibre box earlier this week. 

 

Problem is that he positioned it next to my master socket which is in a small cupboard next to my side door.

 

He couldn't run enough cable to get it too my front room where I wanted it. 

 

So, despite having 50mps to the box, the signal is terrible once the cupboard door is closed in other rooms around the house.

I have an old 2.4ghz extender which is useless as it does carry the 5ghz.

Is there any way I can get a signal to my router from the white fibre box if I position my router in another room?

Or is more likely that I have to get a dual band extender or upgrade to complete WiFi. 

 

Has anyone else found a better solution and is probably like me in a new build. 

Cheers for reading! Any advice welcomed. 

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Keith_Beddoe
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Message 2 of 8

Re: New fast fibre customer having poor signal

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@Marvin83 

Here is one option https://shop.bt.com/products/bt-mini-wi-fi-home-hotspot-600-multi-kit-084289-BVFH.html

This gives wifi and two Ethernet ports.

Or you could use these to link the ONT to the home hub.

https://shop.bt.com/products/bt-broadband-extender-flex-1000-kit-080219-BB4X.html

The best option would be to run an Ethernet cable between the ONT and the location of the home hub.

Marvin83
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Message 3 of 8

Re: New fast fibre customer having poor signal

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Thanks for the advice. 

 

Marvin83
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Message 4 of 8

Re: New fast fibre customer having poor signal

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Although if I were to purchase non BT products what would be my best option as the BT ones are quite expensive for just wifi extenders?? 

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Keith_Beddoe
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Message 5 of 8

Re: New fast fibre customer having poor signal

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The powerline adapters just extend the Ethernet connection, so you can relocate the home  hub to give you better wireless coverage.

There are other makes of powerline adapters, but you need ones which can cope with the speed between the ONT and the home hub.

 

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Marvin83
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Message 6 of 8

Re: New fast fibre customer having poor signal

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So I plug the power line next to the fibre in supply and the I can position the hub anywhere so long as its wired to the other powerline?

Sorry if I sound a bit thick! 

 

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licquorice
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Message 7 of 8

Re: New fast fibre customer having poor signal

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Powerline adaptors just turn your mains wiring into an Ethernet cable in effect.

ONT > powerline adaptor > mains wiring > powerline adaptor > hub

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Marvin83
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Message 8 of 8

Re: New fast fibre customer having poor signal

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👍
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