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swordsj
Newbie
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Message 1 of 4

New to BT Infinity 2 - Everything fine except for Ipad

Hi

 

Just switched to BT, everything fine, a noticeable speed increase for PS4 gaming over Talk Talk. Only problem I have is the ipad is very slow, hanging on loading web pages. I had a look in the router setup and the ipad is the only thing using the 5gz. Is this causing the slowness, or can I switch the ipad onto the 2gz setting everything else seems to be using?

 

Ta

 

 

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3 REPLIES 3
Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: New to BT Infinity 2 - Everything fine except for Ipad

Try giving the 2.4Ghz and 5Ghz frequencies different SSids. Just add a 5 to the end of the 5Ghz SSid so you know which is which. Check the 5 GHz Sync with 2.4 GHz: is set to NO.

Once you have done that "forget" the connection and then restart the ipad and log onto both. The ipad should then automatically switch to the strongest signal.

You'll need to connect your other devices that can use both frequencies to both SSids if you want them to be able to use both frequencies.

See this link

http://bt.custhelp.com/app/answers/detail/a_id/44798/~/i-have-problems-connecting-5ghz-and-dual-band...

 

You should also turn off "Smart Set Up" on the Homehub. See link how to do that.

 

http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-ho...

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datacopy
Aspiring Contributor
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Message 3 of 4

Re: New to BT Infinity 2 - Everything fine except for Ipad

Check the channels and interference on the 2.4. You might need to change the channel on the rather **bleep** BT router.

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datacopy
Aspiring Contributor
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Message 4 of 4

Re: New to BT Infinity 2 - Everything fine except for Ipad

Get a different router, the BT one is beep beeep beep **bleep**

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