In order to find out what services and speed range you could be getting, please enter your phone number into this form.
Broadband availability checker
Please remember to edit out your phone number before you post the results.
Is your phone line with BT Retail, or another provider?
If you have no phone line, then that needs to be ordered first befor broadband can be provided.
Are you tring to place an order for a phone line from BT Retail? Openrech will not make any connections until there is an order from a Service Provider.
Have the builders completed all the ducting to your house, and are there any cables showing outside your house?
I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.
Its normally best to order a phone line first, as a broadband order will fail if there is no phone line.