cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Beginner
486 Views
Message 1 of 4

No option to opt out of BT Wifi in my inclusive extras

Hi,

I was previously opted out of BT Wifi. I factory reset my Hub 6 and now it's back. I have no option above the Leagal stuff bit to opt out again.

 

I believe I need a moderator to check and opt me out again.

 

Thanks

 

Nick

0 Ratings
Reply
3 REPLIES 3
Highlighted
Moderator
Moderator
415 Views
Message 2 of 4

Re: No option to opt out of BT Wifi in my inclusive extras

@Nick_P Thanks for posting and sorry about the delay replying, it can take a few days for the Hub to be updated to remove wifi again after a factory reset.

0 Ratings
Reply
Highlighted
Beginner
407 Views
Message 3 of 4

Re: No option to opt out of BT Wifi in my inclusive extras

Hi. Thanks for the reply.

I reset the hub in January so I think a few days has passed now.

Please can you advise where we go next?

Thanks.
0 Ratings
Reply
Highlighted
Moderator
Moderator
401 Views
Message 4 of 4

Re: No option to opt out of BT Wifi in my inclusive extras

@Nick_P yeah it should have came off by now. Send over your details on the click here to contact the mods and we'll be happy to help.

0 Ratings
Reply